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Knowledgebase
16 Articles
General Questions
Downloading Chat and Private Journal Transcripts
How Can I Cancel My Account?
How Can I Change My Password?
How Can I Change My Timezone?
How Can I Modify My Subscription?
3 Articles
Messages / Chat
In-App Alerts
Downloading Chat and Private Journal Transcripts
How Can I Upload Photos / Docs in Messages?
5 Articles
Getting Started
How Can I Change My Timezone?
How Can I Submit Feedback?
How Do I Create a Calendar Event?
How Do I Get Started?
What Does My Child Have Access To On SmartCoparent?
5 Articles
Adding / Editing Members
How Can I Add People to My SmartCoparent Account?
I Added My Co-Parent As A Member. What Can She / He See on My Account?
My Child Doesn’t Have An E-Mail Address. Can She / He Still Use The App?
My Child Is a Toddler. Do I Really Need To Setup Her Up As a Member?
What if My Co-Parent Doesn’t Join SmartCoparent?
8 Articles
Shared Calendar
Assign or Share a Calendar Event: What’s the Difference?
Assigning Event Colors
How Do I Create a Calendar Event?
How Do I Print and Share Entire Monthly Calendars?
How Do I Share My Calendar With Someone Not Using SmartCoparent?
3 Articles
Accounts For Children
My Child Doesn’t Have An E-Mail Address. Can She / He Still Use The App?
My Child Is a Toddler. Do I Really Need To Setup Her Up As a Member?
What Does My Child Have Access To On SmartCoparent?
6 Articles
Contacts / Vitals / Documents
How Can I Add Contacts?
How Can I Store Medical and Other Vital Information?
How Do I Share Docs / Photos?
How Do I Share My Contacts?
How Do I Store Documents?
2 Articles
Alerts
How Do I Remove Calendar E-Mail Alerts?
In-App Alerts
1 Article
Court Ready Reports
Why Can’t I Print My SmartCoparent Reports on My App?
3 Articles
Expenses
How Can I Split Costs Three Ways (College Costs Example)?
How Do I Share My Expenses?
How Can I Split Expenses / Make a Payment Request?
2 Articles
Family Lawyers and Other Professionals
Professionals: How Can I Bill My Client On-Line?
Professionals: How to Create a Preliminary Calendar Schedule for Families and Courts
3 Articles
Support Payers
Can I Pay a Third Party Instead of My Co-Parent On-line?
How Do I Pay My Co-Parent Without Needing a Support Payment Request?
Why Can’t My Support Payer Pay Me On-Line?
7 Articles
Support Payments / Payments
Can I Pay a Third Party Instead of My Co-Parent On-line?
How Can I Split Costs Three Ways (College Costs Example)?
How Can I View My Support Payment Request Status?
How Do I Pay My Co-Parent Without Needing a Support Payment Request?
How Do I Record A Partial Support Payment ?
13 Articles
Support Payment Requests
Can I Make Changes To A Support Payment Request?
How Can I Accept Support Payments On-Line?
How Can I Copy A Support Payment Request?
How Can I Delete A Support Payment Request?
How Can I Resend a Support Payment Request?
3 Articles
Support Recipients
Can I Make Changes To A Support Payment Request?
How Can I Accept Support Payments On-Line?
Why Can’t My Support Payer Pay Me On-Line?
1 Article
Timezone Changes
How Can I Change My Timezone?
