Downloading Chat and Private Journal Transcripts

Our updated chat / message interface makes it easy to select members, download and print chat transcripts!

We are pleased to offer the ability to download chat messages and private journal entries into a time-stamped PDF format.

For mobile app users, especially App Store / iOS users – we recommend switching from the mobile app to our website or (on your smartphone or your PC : https://app.smartcoparent.com to download and share messages as the mobile devices offer limited downloading and print capability on third party apps.

The mobile website looks and functions exactly like our mobile app.

For Creating Messaging PDF Transcripts:

• Go to Menu > ‘Messages’ > Select ‘Name’ to view chat that you wish to download

•  Select the green toggle button > Select ‘Download All’
• The timestamped PDF transcript will download onto your PC or mobile app.

For Creating Notes / Private Journal PDF Transcripts:

• Go to Menu > ‘Notes’ > Select ‘Download Notes’
• The timestamped PDF transcript will download onto your PC or mobile app.