To receive and pay support payments on-line, the non-custodial parent must be a Premium subscriber: When a support payer receives a support payment request from a free / starter account, the PayPal payment instructions are blank. The payer can still approve or deny payment requests, but cannot make payments on-line via PayPal: When a support […]

Adding receipts is an important and a simple part of communicating a Support Payment Request. Steps to Attach Receipts to a Support Payment Request On-Line :   Create your Support Payment Request, when finished providing the details, select Create at the bottom of the screen   On the next page, select ‘Attach Receipt‘ at the […]

You can easily view a status of all your support Payment Requests by clicking on Request Money > Manage Requests in the menu. Alternatively your can click here to view your Support Payment Requests. Once on the Manage Requests page, you can easily view various details of your requests such as Payer Name, Payment Status, e-mail Status, […]

Support ‘Payment Request’? Definition: a digital document sent your payer co-parent that specifies the details  and amount of the alimony, child support or misc. support that you are requesting. A support ‘Payment Request’ indicates the total cost of the expense, your share of the cost (if any) and the payer co-parent’s share of the expense […]

SmartCoparent automatically sends reminders to your payer co-parent if you have setup the Auto Send Payment Reminders  under the ‘My Info’ > ‘Payers (Co-Parent)’ > Edit Payer screen. You can also send manual Payment Reminders using the steps mentioned below. Steps to send a Payment Reminder for an Support Payment Request: Go to Request Money > Manage Requests […]

Want to modify an existing Payment Request? SmartCoparent let’s you easily modify an existing request. Steps to modify a Payment Request Go to Request Money > ‘Manage Payments On the ‘Manage Payments’ screen and click on the request number of the Payment Request you would like to edit. This will open the detailed Payment Request page. Click on the […]

Made a mistake? No problem. With SmartCoparent you can easily delete a Support Payment Request. Steps to delete Support Payment Request Go to Request Money > Manage Payments On the ‘Manage Requests’ screen, click on the Request Number of the Payment Request you would like to Delete. This will open the detailed support request page.     Click […]

Steps to Create and Send a Support Payment Request On-Line (super easy): Click on the Request Money option in the Navigation Menu Then click on the New Support Payment Request link. Now you can start to create your custom support payment request and add the following details: The Subject of the Request (‘July Reimbursements’ as an […]

With SmartCoparent, you can save time updated your budget reports, cash flow statements and activity reports by copying existing Support Payment Requests. Steps to copy a Support Payment Request: Go to Request Money > Manage Requests On the ‘Manage Requests’ screen click, on the Payment Request Number of the item you would like to copy. This […]

With SmartCoparent, you can easily start accepting online payments from your co-parent, using your PayPal acount – in one step! *Accepting payments on-line from SmartCoparent is for Premium or Professional subscriptions.     Steps to Setup Online Payments:     Go to Request Money > Payment Settings On this Page all you have to do is […]