How Do I Update My Support Payment Requests When Money Is Received?

SmartCoparent automatically records payments (partial or full) when you and your payer co-parent use the PayPal payment function.

For all other payment methods (cash check, money transfer, etc..) SmartCoparent lets you record the Full or Partial Payments against support Payment Requests.

Steps to Record a Full Payment for a support payment request:

  • Go to Request Money > Manage Payments
    • On the ‘Manage Requests’ screen click, on the Payment Request number of the Payment Request  you would like to mark as Paid. This will open the detailed invoice page.

    • Click on the Mark as Paid button record a Full Payment against the Payment Request.

     

 

 

    • Click on the Mark as Paid button record a Full Payment against the Payment Request.
    • After clicking the Mark as Paid button you will see a Popup Screen.
    • On this screen you need to enter the Payment Date and the Payment Method.
    • After entering these details you need to click the Record Payment button to record the Payment.